4.1. The Company will not be liable or responsible to You, nor be deemed to have breached the Tour Contract, for any failure or delay in fulfilling or performing any term or all or part of the Tour Contract when and to the extent such failure or delay is caused by or results from any acts or circumstances beyond the reasonable control of the Company (“Force Majeure Event”) including, (without limitation): acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot, other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to the Company’s workforce), telecommunication breakdown or power outage, or inability or restraints or delays affecting carriers/suppliers and delay in obtaining products or services of or from carriers/suppliers, including but not limited to if a carrier/supplier becomes insolvent, generally unable to pay its debts as they become due, makes a general assignment for the benefit of its creditors the subject of a bankruptcy, insolvency, reorganization, liquidation or similar proceeding, or a receiver, trustee, conservator, intervenor or sequestrator or the like has been appointed for such carrier/supplier or an event analogous to any of the foregoing occurs in the jurisdiction of the relevant carrier/supplier.

4.2. For the avoidance of doubt, a Force Majeure Event also includes (a) the occurrence of any pandemic, epidemic or prevalent disease or illness with an actual or probable threat to human life as may be designated or determined by any local, city, county, state, or federal governmental entities, the World Health Organization (WHO), or centers for disease control; including, without limitation, coronavirus, atypical pneumonia, Severe Acute Respiratory Syndrome (SARS), or avian influenza, or (b) adherence to any travel restriction, warning or advisory issued in relation thereto by any local, city, county, state, federal, or international authorities, or (c) any quarantine or similar measure taken in relation thereto by any governmental agency or authority to prevent the spread of any communicable disease, or (d) any unavailability of any resources, information or services resulting from any of the foregoing including, without limitation, the unavailability of resources, information or services due to any governmental shut-downs or the unavailability or resources, information or services due to a shut-down, quarantine or similar measure of any third-party service provider whose service or information is relied upon by the Company to fulfil the Company’s obligations with respect to the Tour, including any obligations under the Tour Contract.

4.3. In the event that a Force Majeure Event occurs, the Company may, in its sole discretion, choose to cancel the Tour and terminate the Tour Contract. In the event of such cancellation or termination due to a Force Majeure Event, the Company shall not be liable to pay any refund, compensation, interest or damages to You. Where such cancellation or termination due to a Force Majeure Event occurs after the Tour has commenced, the Company will take reasonable measures to bring You back to Your point of origin if the Tour Contract includes a return journey. However, any additional costs for the return journey will be borne solely by You.

4.4. Where a Tour is temporarily suspended due to a Force Majeure Event, You shall not be entitled to any refunds from the Company, including, but not limited to, any refunds for limitation and/or non-availability of certain services including (without limitations) parks, reserves, museums, restaurants, sightseeing, shopping etc. even though such services are included in the Tour itinerary.

4.5. Notwithstanding clause 4.1. to 4.4 above, the Company reserves the right to change or cancel any component part of the Tour prior to the departure date for any reason. In such circumstances, unless the cancellation or other non-fulfilment of the Tour is due to a Force Majeure Event, the Company shall refund You any amounts in respect of the cancelled component which has been paid to the Company without any further obligation or liability on the part of the Company.